Client: MMNSH | Service: HR SOP Setup

🔍 Challenge

MMNSH faced challenges due to the absence of structured HR SOPs. Key processes like onboarding, confirmation, and exit were inconsistent, while unclear job descriptions made hiring and role alignment difficult. Additionally, a lack of strong HR policies limited employee engagement and compliance.

💡 Our Solution

• HR Policies → Designed transparent, employee-centric policies to build trust and ensure compliance.
• Recruitment Strategy → Introduced structured hiring processes with clear job descriptions to strengthen talent acquisition.
• KRA & KPI Frameworks → Implemented measurable performance indicators to bring role clarity and accountability.
• HR SOPs → Standardized onboarding, confirmation, and exit processes for smoother HR operations.

📈 Impact

• 📝 Clear job descriptions — simplified hiring and reduced role ambiguity.
• 📂 Structured SOPs — created consistency and efficiency in HR operations.
• 🎯 Efficient hiring — improved talent filtering and selection process.
• 🔒 Policy-driven HR — enhanced compliance and built employee trust.