Client: Safehand Fire Services | Service: HR Process Implementation

🔍 Challenge

Safehand Fire Services had HR policies and job descriptions in place, but none were implemented effectively. This led to unclear responsibilities, poor execution, and a lack of structured performance tracking across departments.

💡 Our Solution

• HR Policy Refresh → Made necessary changes to create a win–win framework for both management and employees.
• Job Description Redesign → Updated and aligned job descriptions with specific skill sets required for each open position.
• Organisation Restructuring → Reorganised workflows to improve efficiency and accountability.
• Weekly Reviews → Initiated structured weekly review meetings with all departments to track progress and resolve issues.
• Goal Setting → Enabled teams to work with clear targets, enhancing productivity and focus.
• SWOT Analysis → Conducted team-level SWOT sessions to help employees identify their strengths, weaknesses, opportunities, and threats, building greater self-awareness and ownership.

📈 Impact

• 🛠 Policies put into action — improved alignment between employees and management.
• 📝 Clearer job descriptions — ensured hiring for the right skills and reduced mismatched roles.
• 📅 Weekly review rhythm — strengthened cross-department accountability and collaboration.
• 🎯 Goal-driven efficiency — boosted overall productivity with structured targets and tracking.
• 🔍 Self-awareness through SWOT — empowered employees to understand themselves better and work on growth areas.